Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-couples-counseling-gilbert-arizona.couplesresilience.com (hereafter referred to as “Christian Couples Counseling Gilbert Arizona,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://christian-couples-counseling-gilbert-arizona.couplesresilience.com
  2. Any applications or services accessed through our platform
  3. Interactions between our users and our team via emails, calls, texts/SMS, or newsletters

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You engage in communications with us, including but not limited to newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal information (hereafter “Personal Data”) to enhance your user experience and provide quality services. The types of data we gather include:

  1. Account Information: Details required to set up and maintain your account on our platform.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial activities and service usage.
  4. Purchase Information: Items or services bought through our platform, along with purchase history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Your geographical location data to provide personalized content and services.
  7. Feedback: Any comments, suggestions, or ratings you share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through multiple means, including:

  • User input forms and registration processes.
  • Automated technologies like cookies and tracking pixels.
  • Interactions with our customer support team.
  • Third parties who provide us with aggregated or de-identified data.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics on website performance. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and providing basic functions.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking website usage to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the data is no longer needed, we delete or anonymize it securely in accordance with our data retention policies.

Children’s Privacy

Christian Couples Counseling Gilbert Arizona does not intentionally collect or solicit Personal Data from children under 18 years old. Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data, including:

  • Access, rectification, or erasure of your data
  • Restriction or objection to the processing of your data
  • Portability of your data
  • The right not to be subject to automated decision-making and profiling

To exercise these rights or for any data-related inquiries, please contact our Data Protection Officer using the information provided below. We will respond to your requests as quickly as possible and within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related questions, requests for access, or unsubscription from our communications, please contact us:

Email: contact@christian-couples-counseling-gilbert-arizona.couplesresilience.com

Mail: [Provide postal address]

We appreciate your trust in our company, and we are dedicated to maintaining the security and privacy of your personal information.